From The Smoking Gun:
The overwhelming majority of New Jersey state employees are courteous, hard-working individuals eager to aid the public for whom they work. And then there is the small number of toll collectors employed by the New Jersey Turnpike Authority who regularly go rogue on motorists. On the following pages you’ll find an entertaining selection of complaint letters sent to turnpike officials by motorists who ran into assorted trouble when trying to pay their way on the Garden State Parkway or the New Jersey Turnpike. More than 550 letters–covering the past 18 months and addressing a variety of types of complaints–were released after TSG filed a freedom of information request with the state authority.