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February 18, 2006Leaving Best Buy Without Showing Your ReceiptI've never been in a Best Buy without some aggressive teenage sales associate trying to upsell me in either merchandise or some stupid service contract so I rarely shop at one. Here's another reason to avoid it.
Apparently the employees of my local Best Buy aren't very familiar with annoying pedantic individuals who will choose principals over convenience when walking out with a shopping cart full of expensive home entertainment gear. I manage to get about 5 steps out the door before the door guard catches up to me and grabs my cart, with the "sir" in his "I need to see your receipt, sir" somehow not very complimentary. This is apparently a stalling tactic, as shortly a few more blue-shirted employees make a move to block me from making any more progress toward my car.
Be sure to read the epilogue where he prints the responses from Best Buy. I'm with this guy on this one. There are better ways for Loss Prevention departments to crack down on shoplifting without treating their legitimate customers as criminals.I ask, still calm, if I am being detained for shoplifting. This suggestion apparently shocks my captor into regaining some of his senses, and he lets go of my cart. I explain that unless he wishes to do so, he has no right to stop me. This is clearly baffling to the poor fellow. He suggests again that my receipt simply needs to be checked, struggling to grasp why it is that I won't just be a nice little customer and submit to the store policy. I spend a few moments trying to explain myself, but clearly have too much adrenaline flowing at this point to be particularly erudite. I give up and proceed in the direction of my car. Shortly a yellow-shirted fellow, who I take to be a managerial-type, again tries to plead a case for the receipt-checking. I ask again if I'm being detained for shoplifting. He says no, but shortly thereafter mentions that he'll need to call the police shortly if I don't offer a receipt. I tell him to please do so, while loading my packages into the car. I suggest that before doing so he take a moment to talk to either the helpful salesperson who rung me up or to compare their inventory against sales receipts, as to avoid looking like an ass to the cops. (via Digg) |
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