The beleaguered head of the Transportation Security Administration said today that at least one airport passenger screening went too far when an officer reached inside a traveler’s underwear, and said the agency is open to rethinking current protocols.
An ABC News employee said she was subject to a “demeaning” search at Newark Liberty International Airport Sunday morning.
“The woman who checked me reached her hands inside my underwear and felt her way around,” she said. “It was basically worse than going to the gynecologist. It was embarrassing. It was demeaning. It was inappropriate.”
That search was against protocols and “never” should have happened, TSA administrator John Pistole told “Good Morning America” today.
“There should never be a situation where that happens,” Pistole said. “The security officers are there to protect the traveling public. There are specific standard operating protocols, which they are to follow.”
Pistole, responding to complaints from passengers, has said the TSA would not change its pat-down procedures but today said the agency was “open” to changing security procedures.