Melanie Beacham says she fell behind on her car payment after getting sick and taking a medical leave from work. She contacted MarkOne Financial to explain the situation but says the harassing phone calls, as many as 20 per day, kept coming. Then one day she got a call from her sister saying the company contacted her in Georgia.
“I was telling her, ‘No way, because you’re not even a reference,'” said Beacham, who later found out MarkOne contacted her sister and other relatives via Facebook.
Beacham says the company claimed they were doing nothing wrong but, upset over what happened, she contacted Tampa based consumer attorney Billy Howard of Morgan & Morgan.
“Now Facebook does a debt collectors work for them. Now it’s not only family members, it’s all of your associates. It’s a very powerful tool for debt collectors to use,” says Howard.
He believes Facebook will soon become a regular method for contact if nothing is done.
(via The Consumerist)